Common Topics & FAQs
Where is my order? (ऑर्डर कहाँ है?)
You can track your order live from the "My Orders" page. As soon as the supplier dispatches your parcel, tracking details and courier links are updated automatically.
How do I return or exchange an item?
You can place a return request within 7 days of delivery from the "My Orders" tab. Our courier partner will pick up the parcel from your doorstep for free.
When will I get my refund?
Refunds are initiated immediately after the returned parcel is picked up. Money will be credited to your saved Bank Account or UPI within 2 to 24 hours.
How to report fake / scam courier calls?
Meesho never asks for your OTP, ATM PIN, or lottery registration fee. Please report any suspicious callers directly to our fraud safety team.